Apply for job role
Call us or fill in the form below
|Directorate||Revenues and Benefit|
|Service||Milton Keynes Council|
|Hours per week||37 hours per week|
|Rate||From £17.00 to £22.00 per hour|
We are looking for an experienced Benefit Assessment Officer to work in the Benefits Service to ensure that it meets its purpose to pay the right benefit to the right person at the right time to the residents of Milton Keynes. This includes all financial awards: Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, Discretionary Council Tax Reduction and Local Welfare Assistance.
As Benefit Assessment Officer you will take action to ensure that applications for Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, Discretionary Council Tax Reduction and Local Welfare Assistance are processed and paid promptly and correctly in accordance with legislation and procedures.
Register with us today to receive information
The Assessment Officer operates as a member of the Benefits Service, reporting to a Team Leader Revenues & Benefits. The post holder liaises with members of the public, landlords, other Council departments and external agencies.
The Benefit Service is responsible for the assessment of claims for Housing Benefit, Council Tax Reduction and Local Welfare Assistance. This includes Discretionary Housing Payments and Discretionary Council Tax Reduction.
Payments of Housing Benefit are made in respect of customers living in properties owned by both public and private landlords. Local Authorities pay Housing Benefit on behalf of the Department for Work and Pensions (DWP) and Council Tax Reduction which is a local scheme for those in need of financial support. The payment of Discretionary Housing payments is funded by DWP through a yearly grant and Discretionary Council Tax Reduction is supported through the Council’s collection fund. Local Welfare Assistance is also financed through the Council.
Local Authorities reclaim the Housing Benefit that they have paid from the DWP and the Benefit Service is responsible for ensuring that it is claimed correctly. Currently this is circa £100m for Milton Keynes.
Assessment Officer correctly identifies customers’ requirements to ensure the customers’ demand is resolved at the earliest point of contact.
We work with directly with Milton Keynes Council to fill vacancies. Register today to be first to hear about all our live jobs.
Call us or fill in the form below
“I have dealt with Opus several times when recruiting temporary staff to my team. My requests are dealt with in a professional and friendly manner, and I know that I can approach them with any questions that I may have. Excellent service.”
Emma Williamson, Senior System Support Officer (Cambridgeshire County Council)
“Opus was very helpful in the recruitment process, I was lucky enough to get a placement within the council instantly. The team are incredibly friendly and are always happy to help.”
Jamaal Guthrie, Customer Service Advisor
“I just wanted to say how marvellous the LGSS recruitment team have been. I’ve got quite a few temps/vacant positions needing support and having Opus LGSS’ support has made everything so much easier. I’ve managed to fill one of my posts and I have interviews lined up for the others…”
Kelly Greenhill, Information and Support Team Manager (Northamptonshire County Council)
“The most important value that I have experienced while working with Opus, is the personal interface with the recruitment consultants. Being on hand and offering the opportunity to discuss the role and the type of candidate with the right level of skills and attitude.”
Tanya Pascual, Major Infrastructure Programme Manager (Cambridgeshire County Council)
“I highly recommend Opus as an agency. They were extremely supportive through all the recruitment process and the relevant paperwork. I’m thoroughly enjoying my new role and my colleagues are extremely friendly.”
Andreea Catarov, Business Support Officer