Business Support Officer – Children’s and Safeguarding

Reference HQ00018519
Directorate Children's and Safeguarding
Contract Type Temporary
Duration Initially 3 months
Location Cambridgeshire
Job Type Full-time
Start Date ASAP
Hours per week 37 hours per week
Rate £10.14 per hour

About the job:

We are seeking 2 experienced Business Support Officers to provide and own administrative support within the Children’s and Safeguarding team based in Scott House.

You will contribute to the effective running of the office, setting up and maintaining systems/processes.  You will support and liaise with customers on behalf of the service in relation to service delivery.

  •  Business Delivery:  You will be working in a team who share best practice, provide flexible cover for other services when required, ensure accurate, confidential and effective service delivery.
  •  Customer Service:  You will pro-actively liaise with staff, service users and professionals to provide advice and support via telephone and e-mail, and maintaining service user records on the service database for which training will be given.
  • Team/Financial Support: You will support the service through organising, co-ordinating and where required minute meetings.


Excellent communication skills are required, together with a keen and flexible approach to learning new systems and processes.

The successful applicant will need to be well organised and able to prioritise workloads to meet deadlines.

A good working knowledge of Windows and Microsoft packages (including Word, Excel, Outlook and PowerPoint) is also required as is demonstrable experience of working in a business support environment.

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