Council Tax Officer

Reference N/A
Service Northamptonshire County Council
Contract Type Temporary
Duration On going
Location Northamptonshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate From £16.25 to £21.00 per hour

About the job

Opus LGSS is looking for a candidate experienced in using Northgate system to join LGSS Revenues and Benefits team which delivers a first class, professional service for Northamptonshire County Council.

The position is full time and on-going.

  • Determinate and assess all awards of Council Tax reduction promptly and in accordance with legislation, including complex claims e.g. homeless, hostels, recent migrants or student transactions.
  • Comply with new and existing Revenues and Benefits legislation and working practises, including keeping up to date with the contents of the procedure manual and employee handbook.
  • Accurately maintain computerised records and full systems administration of Council Tax liability
  • Negotiate, receive and process payments made to the Council within agreed processes
  • Review and respond to customer appeals and complaints in accordance to existing policy and procedure
  • Represent the council in court in required
  • Ensure the validity of Council Tax reduction claims and support vulnerable claimants
  • Using Northgate system: 1 year (Required)
  • Experience and confidence in using ICT regularly in previous roles

We work directly with Northamptonshire County Council to fill vacancies. Register today to be first to hear about all our live jobs.

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Why Choose a job with Opus LGSS?

  • Our consultants are non-commission based which allows them the freedom to work with your best interests in mind.
  • You will never be pressured into applying for a role that doesn’t suit you; we will take the time to work with you to establish exactly what you require from your next job and find you exactly.
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Testimonials

“I have dealt with Opus several times when recruiting temporary staff to my team. My requests are dealt with in a professional and friendly manner, and I know that I can approach them with any questions that I may have. Excellent service.”

Emma Williamson, Senior System Support Officer (Cambridgeshire County Council)

“Opus was very helpful in the recruitment process, I was lucky enough to get a placement within the council instantly. The team are incredibly friendly and are always happy to help.”

Jamaal Guthrie, Customer Service Advisor

“I just wanted to say how marvellous the LGSS recruitment team have been. I’ve got quite a few temps/vacant positions needing support and having Opus LGSS’ support has made everything so much easier. I’ve managed to fill one of my posts and I have interviews lined up for the others…”

Kelly Greenhill, Information and Support Team Manager (Northamptonshire County Council)

“The most important value that I have experienced while working with Opus, is the personal interface with the recruitment consultants. Being on hand and offering the opportunity to discuss the role and the type of candidate with the right level of skills and attitude.”

Tanya Pascual, Major Infrastructure Programme Manager (Cambridgeshire County Council)

“I highly recommend Opus as an agency. They were extremely supportive through all the recruitment process and the relevant paperwork. I’m thoroughly enjoying my new role and my colleagues are extremely friendly.”

Andreea Catarov, Business Support Officer

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