HR Transactions Assistant

Reference N/A
Service Northamptonshire County Council
Contract Type Temporary
Duration 3 months/ongoing
Location Northamptonshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate £7.90 per hour

About the job

The overall purpose of the post:
1. To provide an effective, customer focused support service to users of the LGSS HR Transactions systems and processes. Recruitment administrative duties including maintaining personnel records and data entry for claims. To be a point of contact for colleagues and service users for queries.

2. Deliver excellent customer service by giving the customer the best possible experience according to agreed procedures, practices and regulatory and legislative requirements.

  • Experience of working in a customer focused role in a fast paced environment
  • Excellent IT skills with good knowledge of Microsoft office applications
  • Ability to communicate effectively both verbally and in writing in order to achieve desired outcomes when advising and supporting customers/users
  • Ability to process data and financial information related to the HR Transactions service to support the production of management reports and information on service performance to meet service area requirements

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