Interim Head of Transformation

Reference HQ00018182
Directorate Corporate
Service Transformation Service
Contract Type Temporary
Duration Initially 3 months
Location Cambridgeshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate Contact us

About the job:

We are pleased to be recruiting for an Interim Head of Transformation on behalf of Cambridgeshire County Council.  This is a key strategic role that will lead the Council’s transformation and innovation activities. It will deliver a citizen focused, efficient organisation through which the Council’s strategic objectives will be met.

The role will be responsible for establishing and leading a team of transformation specialists that will deliver the Council’s ambitious transformation plans. This will be achieved by adopting a highly collaborative approach that ensures resources are brought together from across the organisation to identify and deliver a broad range of service improvements that promote a progressive and innovative culture.

The post will be pivotal in translating the Council’s strategic goals into well executed programmes and projects and will be responsible for managing a significant transformation budget to ensure we can deliver quality front line services in the most cost-effective and efficient manner.

The role will devise and implement a governance structure and robust programme management arrangements to ensure delivery and measureability of outcomes.

  • To work with the senior management and Elected Members to develop a transformation strategy that provides a route map for service change to achieve the Council’s objectives and service priorities within a single Council-wide culture. Providing advice to the Senior Team and Members using technical expertise and informed judgement to deliver successful outcomes.
  • To scan the horizon to anticipate and analyse all issues relevant to the transformation of council services, developing and agreeing short and medium term plans for implementation to maintain effectiveness of service delivery.
  • To lead, manage and develop a team that delivers the Council’s ambitious transformation strategy working collaboratively across the whole Council. Ensuring that there is the capacity and capability within the team to deliver the programmed commitments.
  • To plan, manage and monitor the use of available financial, physical and human resources making efficiency savings and/or negotiating and securing additional resources where possible aligning the use of resources with the strategy to meet the planned transformation.
  • To set the direction for the team translating the business strategy into work objectives to ensure the effective performance of the team in delivering the required service.
  • To lead on the development of a range of organisational strategies, translating those into a series of clearly defined policies, protocols, plans and programmes that are strategically, financially and operationally sustainable. The postholder will work with colleagues across the Council to build an environment throughout the organisation that drives transformation and long term change.
  • To develop and own the transformation pipeline including the governance, business and communications processes within it.
  • To develop key work streams of the business transformation programme in close liaison with senior managers, service teams and partners to ensure savings and service improvement. Advising and supporting Directors and Heads of Service in undertaking transformation projects, providing advice and expertise on appropriate business solutions
  • Leading by example the post holder will role model the Council’s values and leadership behaviours, championing innovation, commercialisation, service quality and continuous improvement. The post holder will challenge existing practice and behaviour and identify new and better ways of working delivering services to help the Council achieve its strategic outcomes within the context of financial challenges, whilst increasing customer satisfaction.
  • To provide clear and visible leadership that motivates and develops staff within the Transformation Team, and the wider organisation, so that the organisational capacity and capability expands to meet future challenges.
  • To lead, motivate and hold senior managers to account for performance and delivery of a range of transformation initiatives, ensuring delivery on time and budget, so that anticipated outcomes are fully understood, future proofed and benefits are realised.
  • To ensure the Council’s approach to programme and project management follows best practice to secure clear and measurable outcomes that deliver the Council’s corporate objectives. Ensuring effective leadership of the interdependencies of any projects, including any risks and issues, known or emerging. Supporting the ongoing communications and engagement strategies in relation to transformation plans. To ensure that all transformation projects are delivered in accordance with the corporate approach to governance and management, including supporting the development of quality.
  • To effectively manage the Council’s transformation budget and pipeline of work, ensuring high impact and appropriate return on investment. Maximising value and service improvement outcomes and creating mechanisms that enable levels of success to be monitored and quantified.
  • To commission work where required with external suppliers and consultants; building positive relationships; negotiating costs and control expenditure to ensure appropriate and cost effective solutions are introduced.
  • To be responsible for effectively managing business transformation budgets.
  • To develop partnerships which enhance the Council’s transformation programme, including public, private, and voluntary sectors as well as academic and research institutions.
  • Degree and/or any discipline that is relevant to the role.
  • Evidence of continued professional development.
  • A demonstrable understanding of the principals and application of programme and project management tools and techniques.
  • An awareness of the workings of local government, the challenges and opportunities currently facing it, and the needs of citizens.
  • Strong understanding of the benefits of applying new delivery models applicable to a range of council services.
  • Clarity of thought, the ability to think strategically and translate concepts and ideas into meaningful plans and actions.
  • Ability to lead, inspire, influence and motivate people towards a common objective and to tackle performance issues effectively.
  • Align policies with delivery, translate strategy into targets, plans and action and to put in place the organisation needs and project arrangements to ensure the achievement of the objectives.
  • The ability to work collaboratively to promote and deliver the Council’s interests and objectives across the organisation and with partners/stakeholders.
  • Demonstrable evidence of policy judgement, political awareness and astuteness.
  • A strong self-belief, confident in explaining decisions whilst overcoming barriers to implementation.
  • Excellent communication skills, verbal, written and listening and the ability to adapt personal style to meet the needs of a range of audiences.
  • The ability to act as an ambassador for the Chief Executive, senior officers and the Council in a range of situations. Taking significant responsibility for the direction and performance of the organisation as a whole.
  • The ability to convey a shared sense of purpose and direction, enabling staff and others to engage with, understand and contribute to the successful delivery of the Council’s objectives.
  • Experienced in senior roles with a strong background of seeking and responding to feedback through self-development activities.
  • Understanding and application of risk management protocols, including reporting and mitigation.
  • The ability to engage successfully with senior stakeholders to achieve desired outcomes. Able to demonstrate awareness of business and organisational sensitivities and reflect this in approaches to resolving issues and problem solving.
  • A proven track record of managing significant change and influencing organisational culture at a senior level in a large, complex organisation.
  • Experience of developing strong and effective relationships across and out with the organisation.
  • A strong track record of delivering successful programmes and projects across organisational boundaries.
  • Evidence of highly visible leadership style with successful outcomes for staff and the organisation.
  • Evidence of having developed new ways of thinking for a problem or situation.
  • The ability to challenge conventional wisdom and introduce new approaches to solve problems or improve the way a service is delivered.
  • Holiday entitlement of up to 31 days per annum, pro rata (including bank holidays).
  • Permanent equivalent council pay rates offered from commencement
  • 2% pension contribution from employer
  • Flexible working hours
  • Opus candidates hear about jobs first
  • Opportunity to apply for permanent positions as an ‘internal candidate’
  • Consultants based on site within Shire Hall
  • Gain experience to support permanent applications
  • City centre location – great public transport links

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