Payroll Officer – Reconciliation

Reference
Service Northamptonshire County Council
Contract Type Temporary
Duration Initial 3 months
Location Northamptonshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate £11.02 per hour

About the job:

We are seeking a Reconciliation Payroll Officer, on behalf of Northamptonshire County Council, with proven extensive knowledge of Microsoft programmes (Excel, Word, PowerPoint etc.), to provide an effective, customer focused support service to users of the LGSS payroll, systems and processes.

As Reconciliation Payroll Officer, you will be a point of contact for colleagues and service users for complex and detailed issues and feedback received of a specialist nature.

  •  Support and assist the Payroll Team Manager in the management workflow within the team(s) and ensure a customer focused and efficient operational service is delivered.
  •  Ensure an integrated approach to transactions for LGSS through assisting with the implementation of new technologies, methodologies and processes that meet the needs of clients, customers and client organisations.
  • Provide operational services within the Payroll team for LGSS. Work closely with the Team Manager, keeping them informed of staff, process, system or performance issues and take responsibility for resolving issues or recommending options for resolving them as appropriate.
  • Assist the Payroll Manager in ensuring that all payrolls (for internal and external customers) are processed accurately, within specified deadlines and to audit requirements, thus ensuring all employees and pensioners are paid accurately and on time. Undertake any necessary reconciliations ensuring appropriate supporting documents are retained and that these are signed off monthly.
  •  Ensure operational service priorities are met and customer and audit requirements are adhered to through effective workflow management. Support the other Payroll and Recruitment teams to ensure that the statutory requirements are met.
  •  Respond to and resolve complex service requests and queries within the agreed service standard and according to operational procedures.
  •  Provide advice to the Team Manager and Service Delivery Manager on areas of the service where improvements could be made and make recommendations to improve processes and efficiency.
  • Embed customer service excellence within team through the design of customer focused processes, active participation in one-to-one meetings / the PADP process and own behaviours.
  •  Manage own workload, processing high quality information / data accurately and in a timely manner.
  •  Support system implementations including conducting system testing, developing system documentation / process notes and delivering training to staff on new system processes.
  • Work collaboratively on projects that support developments / improvements for the Transactions Service in a professional and positive way.
  • Experience of working within payroll or finance
  •  Highly proficient with Microsoft Excel
  • Ability to understand and interpret national legislation, policies and guidance to ensure processes are compliant with national requirements
  •  Ability to gather and process data and financial information related to the Payroll service to support the production of management reports and information on service performance to meet service area requirements
  •  Holiday entitlement of up to 31 days per annum, pro rata (including bank holidays).
  •  Permanent equivalent council pay rates offered after 12 weeks
  •  3% pension contribution from employer
  •  Flexible working hours
  • Opus candidates hear about jobs first
  • Opportunity to apply for permanent positions as an ‘internal candidate’
  • Consultants based on site within Angel Square
  • Gain experience to support permanent applications
  •  City centre location – great public transport links (Angel Square)
  • Modern office facilities
  • Onsite canteen

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Testimonials

“I have dealt with Opus several times when recruiting temporary staff to my team. My requests are dealt with in a professional and friendly manner, and I know that I can approach them with any questions that I may have. Excellent service.”

Emma Williamson, Senior System Support Officer (Cambridgeshire County Council)

“Opus was very helpful in the recruitment process, I was lucky enough to get a placement within the council instantly. The team are incredibly friendly and are always happy to help.”

Jamaal Guthrie, Customer Service Advisor

“I just wanted to say how marvellous the LGSS recruitment team have been. I’ve got quite a few temps/vacant positions needing support and having Opus LGSS’ support has made everything so much easier. I’ve managed to fill one of my posts and I have interviews lined up for the others…”

Kelly Greenhill, Information and Support Team Manager (Northamptonshire County Council)

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Tanya Pascual, Major Infrastructure Programme Manager (Cambridgeshire County Council)

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