Prison Library Assistant

Job Category: Other Jobs
Service Northamptonshire County Council
Contract Type Temporary
Duration Initial 3 months
Location Northamptonshire
Job Type Full-time
Start Date ASAP
Hours per week 37
Rate £8.21 per hour

About the job:

We are seeking a Prison Library Assistant to work as part of the team at Olney Prison, providing excellent customer services tailored to the needs of prisoners and an inspiring range of library services to engage prisoners in learning and reading.

  •  Provide a first point of customer service for prisoners and to answer their enquiries. Using enquiry skills identify prisoner needs and the appropriate resolution.
  •  Act within the security arrangements operating within the prison, and to supervise routine operations in the library, in order to provide an efficient library service to prisoners and prison staff in accordance with the Prison Service guidelines and routine.
  • Work closely with and supervise the work of prisoner volunteers (orderlies) in the issue and return of books and other loaned items; accurate shelving of returned books; and regular tidying of book stock on shelves, in order to provide an effective library service and ensure that library orderlies have the appropriate guidance to carry out their duties.
  • Process and prepare new material for addition to the library stock, to ensure that there is an accurate record of library stock and to keep that stock up-to-date with new materials.
  •  Assist the Prison Librarian with induction and registration of new prisoners and prison staff as library members, to ensure that new members are aware of the services provided by the prison library, and that they are adequately equipped to use the service.
  • Assist the Prison Librarian with the training of library orderlies, to ensure that library orderlies have adequate training to be able to carry out their duties.
  • Liaise and co-operate with Wing Managers and the Reception Unit to ensure the prompt return of books and other items to the library, and to minimise loss and damage to library materials.
  •  Co-operate with prison staff to ensure maintenance of good order and reasonable behaviour by prisoners in the library, so that all library users can make the best use of the library service.
  •  Be responsible in the absence of the Library Manager, to make decisions and take appropriate actions to ensure the health, safety and security of users and the building and to comply with the policies and procedures relating to health and safety within the department.
  • Undertake tasks and activities relating to the day to day operation of the library.
  •  Be knowledgeable and effective in the use of a variety of IT systems in order to issue and discharge books and reserve items.
  • Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
  • Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.
  • Confident ICT skills.
  •  An interest in books; literacy and promoting learning and reading.
  •  Excellent communication and listening skills.
  • Confident and willing to communicate with a wide range of people.
  •  Confidence in self and ability to present oneself positively to others.
  •  An ability to prioritise, involve others and take personal responsibility.
  •  Commitment to, and enthusiasm for, challenge and change.
  •  Flexible and positive attitude. This post includes working some weekends.
  •  Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
  • English & Maths GCSEs Grade C or equivalent
  •  Experience of customer service delivery, such as retail, or public library
  • Holiday entitlement of up to 31 days per annum, pro rata (including bank holidays).
  • Permanent equivalent council pay rates offered after 12 weeks.
  •  3% pension contribution from employer.
  •  Flexible working hours.
  •  Opus candidates hear about jobs first.
  •  Opportunity to apply for permanent positions as an ‘internal candidate’.
  •  Gain experience to support permanent applications.

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